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Those are out of reach when Outlook can’t connect live to Microsoft Exchange. Sometimes, updates can also lead to certain issues with the programs installed on Windows OS. Therefore, if there are any pending updates related to MS Office or Outlook, you should check and install them. You can follow these methods to troubleshoot and resolve the Outlook modern authentication troubleshooting stuck in Offline Mode error. These methods work in Outlook 2010, 2013, 2016, and 2019.

Check OST file

This can happen for all sorts of reasons—maybe it’s a local profile problem, a conflict with Microsoft Exchange, or an Office 365 environment.You don’t need to rebuild the OST file often, but it’s a solid fix for corruption.By handling the setup yourself, you make sure Outlook always connects to the right server.If you skip patches, the client might stop connecting to Exchange Online or on-premises servers.If you going to search to the best OST to PST converter, the Shoviv OST to PST converter stands the best among others.Outlook status says offline then it can happen when offline mode enabled, server connection is lost, or your internet isn’t stable.On the new page, click the green I Agree button to start the connection download.

By handling the setup yourself, you make sure Outlook always connects to the right server. If you’re on a company domain, make sure your DNS settings look right. Messed-up DNS can keep Outlook from finding the mail server. Flushing the DNS cache with ipconfig /flushdns sometimes clears up weird issues. Outlook might FixTechGuide Outlook repair tutorial display an Offline working mode or ‘Disconnected’ if the issue arises with internet connectivity. Outlook could remain in disconnected mode until the connection is back online.

How To Fix Outlook Stuck in Offline Mode?

When you keep everything updated, you cut down on the chances of file corruption. A lot of offline mode headaches actually start with outdated builds and unreliable OST handling. If Outlook refuses to come back online, you’re probably looking at a profile issue, a bad OST file, or a mix-up with your Exchange account setup. Fixing these directly usually brings things back to normal. Confusion happens when a device hooks up to more than one Office 365 environment.

Verify Work Offline Button Status

If you skip patches, the client might stop connecting to Exchange Online or on-premises servers. By keeping unnecessary connections out and your profiles tidy, you keep Outlook connected to the right Office 365 environment. Don’t let secondary Exchange servers manage your device if you don’t have to. Accepting those prompts can shift control away from your main email domain and cause more offline issues. Sometimes Outlook connects to the wrong Exchange environment because of Autodiscover confusion, especially if your computer has several Office 365 or Exchange accounts. Setting up the Exchange account by hand avoids this.

Method 1: Reset 'Work Offline' to Reconnect

It’s really important to know which Exchange or Office 365 environment Outlook should use. If you don’t get this right, Outlook will just sit in offline mode, unable to do much. Sometimes Exchange server permissions or policies get set up wrong.

We have explained all the essential methods to fix the Outlook stuck in offline mode error. If the issue is not resolved manually, we recommend using the suggested software to recover Outlook files and continue using Outlook without any interruptions. If these manual approaches do not work then it may happen due to damaged Outlook files.

Given below are just a few examples of possible reasons. Select Work Offline from the Send/Receive tab in Outlook to reconnect. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Essential Troubleshooting Steps for Reconnecting Outlook

However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode. All the modifications are stored locally in the OST data file before syncing with modern authentication troubleshooting the mailbox server. Users can also utilize the 'Work Offline' option when there is an unreliable internet connection. When the problem is with the internet connection, Outlook may display Working Offline or Disconnected status. The Outlook may remain stuck in the offline mode until the network is restored. Profile or configuration mistakes cause trouble too.